Payment

We offer following terms of payment:

by bank transfer

Transfer the invoice amount to our account:
Eurozone-wide banktransfers without additional chargeIf you are home in one of the EU member state you can use SEPA, an European banktransfer system connecting all EU members financially. In order to use SEPA, which is offered by all european banks, you will need the IBAN and BIC numbers of the receiver. The advanctage of this SEPA / EU transfer for payments to another Eu country is that the payer has no extra banking costs as for a domestic payment. So you are not paying more than for a transfer within your own country.

Bank details:
Commerzbank
Neuss - Germany
IBAN: DE44 3004 0000 0751 4110 00
SWIFT / BIC: COBADEFF300
Receiver: Yumuka Indistries GmbH.
Remark "your order number and your name"

 

by Sofortueberweisung

Fast, easy and secure he most 
important reason for SOFORT Banking to be so secure are the online 
banking procedures themselves.

SOFORT Banking is the direct payment method of SOFORT AG. SOFORT Banking allows you to directly and automatically trigger a credit transfer during your online purchase with your online banking information. A transfer order is instantly confirmed to merchant allowing an instant delivery of goods and services.

SOFORT Banking has been certified by the largest German quality and security institute, the TÜV, according to best-practice data privacy standards. There is no need for an additional registration or a credit card. It works simply, secure and fast with your online banking account

  1. Security thanks to secure online banking procedures. The most important reason for SOFORT Banking to be so secure are the online banking procedures themselves. While paying with a debit or credit card works without or with only one password online banking procedures throughout Europe mostly work based on a 2-step authentication process:
    • A majority of European banks work with transaction numbers (TAN), a password changing for every single transaction. Once a TAN is used for a transaction it can't be used anymore.
    • The TAN is only available in an offline hardcopy, TAN generator or mobile device where hackers have no access.

      Online banking systems are even evolving more offering iTAN, mTAN, smartTAN and other highly secure technologies to prevent theft cases. Customers paying with SOFORT Banking benefit from these evolving security technologies.

  2. Computerbild testedNo merchant has access to your data. The whole payment procedure is performed within the secure online payment form of SOFORT Banking. No merchant has access to any kind of confidential data (such as PIN and TAN). Therefore your confidential information can't be used or manipulated by any third party.
  3. For online banking system providing multi-steps authentication procedures, e.g. PIN and TAN, data are never saved and are never accessible for SOFORT AG employees. These data privacy standards are monitored and certified by tekit Consult Bonn GmbH, TÜV Saarland Group according to German data privacy law regulations.

Paypal

PayPal.  Safe paymentsEasy and fast payment through Paypal, creditcards and bank transfer accepted by Paypal. Please select this payment option during your purchase and make sure you complete the paypment process with Paypal. We are thankfull for any reports on problems while paying through Paypay. Please report to shop@truestore.eu

 

All major credit cards accepted through WordPay

Kreditkarte über WorldPayEasy, fast and secure payment through WorldPay by RBS, all major credit cards accepted, without additional costs for our customers. Your payment will be processed through a secure SSL connection directly with WorldPay, no personal credit card data will be processed or stored on our server.

 

 

 

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Brands

Shipping to EU Member States

For shipping to other EU countries than Germany we charge € 9,- per order. Free shipping for orders exceeding € 150,- . We ship with DHL and German Post, depending on where you are and how fast the local post works, you can count with delvery leadtimes of 4 to 10 working days. All shipments can be traced through their unique shipping number.

Punchbags to Benelux countries
uptill 31.0kg € 30,-
over 31.0kg € 40,-
Shipping costs to other EU countries on request.

Shipping worldwide

For shipping Worldwide (outside of the EU) we change € 20,- per order. We ship with DHL and German Post, depending on where you are and how fast the local post works, you can count with delvery leadtimes of 4 to 21 working days. All shipments can be traced through their unique shipping number, in some countries even trough their local post website.
Shipping costs for punch bags tot non EU countries on request.

Shipping to Germany

Truestore.eu covers a part of the packaging, recycling, insurance and shipping costs and charges a shippping contribution of € 4,90 per shipping within Germany. Free shipping for order with order value exceeding € 80,- (only valid within Germany, does not apply to punch bags).

Punchbags shipping within Germany
uptill 31.0kg € 15,-
over 31.0kg € 25,-

DHL parcel service

We use DHL or German Post services by default. Easy and comfortable delivery to your doorsteps or to a Packstation, also with cash on delivery option. DHL / German Post also deliver on saturdays. In case you arre not at home at time of delivery, you can pick up your shipment at your nearest postoffice or post station, or have it comfortably send to one of 2500 packstations in Gemany and pick it up 24/7. From experience we learn that DHL needs about 2 working days to deliver within Germany and about 2-3 working days to Aurtia and Switzerland. All our DHL or German Post shipments are traceable through a unique shippingnumber, which you receive directly from DHL once we handover your shipment to them. In case you have not rececived this email from DHL, 24 hours after receipt of a shipment notice from TrueStore, please contact us.