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Shipping

Shipping to EU Member States

For shipping to other EU countries than Germany we charge € 9,- per order. Free shipping for orders exceeding € 150,- . We ship with DHL and German Post, depending on where you are and how fast the local post works, you can count with delvery leadtimes of 4 to 10 working days. All shipments can be traced through their unique shipping number.  

Delivery by forwarder – only available for Benelux countires:
filled punching bags till 31.0 kg = 30,00 € shipping fee per punchbing bag
filled punching bags exceeding 31.0 kg = 40,00 € shipping fee per punching bag

Shipping worldwide

For shipping Worldwide (outside of the EU) we change € 20,- per order. We ship with DHL and German Post, depending on where you are and how fast the local post works, you can count with delvery leadtimes of 4 to 21 work days. All shipments can be traced through an unique shipping number, in some countries even through your local post website.

Shipping to Germany

Truestore.eu covers a part of the packaging, recycling, insurance and shipping costs and charges a shippping contribution of € 4,90 per shipping within Germany. Free shipping for order with order value exceeding € 80,- (only valid within Germany, does not apply to punch bags).  

Punching bags:
filled punching bags till 31.0 kg = 15,00 € shipping fee per punchbing bag
filled punching bags exceeding 31.0 kg = 25,00 € shipping fee per punching bag

 

 DHL parcel service

We use DHL or German Post services by default. Easy and comfortable delivery to your doorsteps or to a Packstation, also with cash on delivery option. DHL / German Post also deliver on saturdays. In case you arre not at home at time of delivery, you can pick up your shipment at your nearest postoffice or post station, or have it comfortably send to one of 2500 packstations in Gemany and pick it up 24/7. From experience we learn that DHL needs about 2 work days to deliver within Germany and about 2-4 work days to Austria and Switzerland. All our DHL or German Post shipments are traceable through an unique trackingnumber, which you receive directly from DHL once we handover your shipment to them. In case you have not received this email from DHL, 24 hours after receipt of a shipment notice from TrueStore, please contact us.