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Richt of revocation

Right of withdrawal
You as a consumer have the right to withdraw from your contract with us within 14 days starting from the date of delivery or pick-up, without giving any reason. In order to exercise your right of withdrawal, you inform us in written by mail, fax or email addressed to us:

Yumuka Industries GmbH
Gladbacher Str. 150
41462 Neuss
Germany
Fax +49 2131-278406
shop@truestore.eu

You may also use the our PDF form for this purpose, which you can download here-> return form. The right of revocation does not apply on contracts for the supply of goods produced according to customer specifications or clearly tailored to personal needs.

Consequences of withdrawal
In case of a valid withdrawal, all mutually received performances as well as emoluments taken (e.g. interest), if applicable, are to be restituted by either side. If you are unable or partially unable to restitute the merchandise to us or can only restitute it in a deteriorated condition, then you have to insofar compensate for its value where applicable. This does not apply if the deterioration is exclusively due to examining the merchandise – as for instance in a retail store – or putting the merchandise to its intended use. The costs of returning the goods are borne by the buyer if no other agreements are valid. Reimbursement will be made within 14 days after the date of withdrawal. We remain the right to hold or reduce the reimbursement due to not having received the returned goods or due to deterioration of the returned goods. The buyer is to return the goods to us within 14 days starting from the date of exercising her right of withdrawal.

Return address:

Yumuka Industries GmbH
Gladbacher Str. 150
41462 Neuss
Germany
Ph. +49 2131-278461
Fax +49 2131-278406
shop@truestore.eu