These unusual times bring unsual fear, uncertainty and questions among the people. People are asking, what can I still do, where can I still go, what shops are still open and are onlineshops still operating?
We at TrueStore a lucky that we are not directly affected by the lockdown, we are still operating, so are our logistic partners, and we are still shipping orders on a daily basis. Yes, there are limitations, both DHL and the Deustche Post have suspended a part of their services, due to the local situation. For example we cannot send goods to certain area's in Italy, in some French area's we can only send smaller parcels to or delays might occur when shipping to the Madrid area in Spain, and so on. Almost on weekly basis these restrictions are changing. So fast that we cannot process and adjust the shipping options in our shop. So if you place an order with us and it turn out that we cannot deliver to your address, we will of course inform you asap and refund you for the purchase.